Privacy Policy

Yangon International Hotel · Last updated 23 October 2026

This page explains what we receive when you contact Yangon International Hotel, how we use it, how long we keep it, and how to ask us to delete it.

Messages, email and phone

When you contact Yangon International Hotel through Facebook Messenger, email or phone, we receive your name as shown on that service, your message and the time it was sent, and any booking details you give us. We use this only to answer you and to handle your stay.

Automated replies

Some Messenger replies are sent by our automated assistant, using answers our management has approved. Questions that need a person are passed to our front office team. You can type "staff" at any time to reach a person.

Who sees your messages

Our management and front office team. Your messages are also processed by the services we use to receive them, such as Meta and Google, under their own terms. We do not sell your information or use it for advertising.

How long we keep it

We keep message records for 13 months, so we can compare with the same season next year, and then delete them. Counts that do not identify you, such as how many questions we received each week, may be kept longer.

How to delete your data

Send "delete my data" to our Facebook Page in Messenger, or email info@yangoninternationalhotel.com with the name you used. We will delete the records we keep of your messages within 30 days. Messages also stay in your own Messenger or email account until you delete them there.